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I’m having trouble registering or with connecting to the live stream. Is there someone I can contact for help?

Yes, our ESC Region 13 Registration Team is available by e-mail at virtualconferencehelp@esc13.txed.net


What are the system requirements to view the live video stream?

The video broadcast is available on the most common Internet browsers, operating systems, and mobile devices. 

Minimum Technical Requirements

  • Adobe Flash Player 10.0.32 or above
  • Internet Explorer 8.0 or above, Firefox 3.0 or above, or Safari 4.0, or Chrome 4.0 or above
  • Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X v10.4 or above, or Linux
  • 256 megabytes (MB) of RAM - 512 MB recommended
  • JavaScript and Cookies must also be enabled.
  • Super VGA (800 x 600) or higher resolution
  • 16-bit sound card
  • Speakers/headphones

Where can I download the latest and greatest Web Browsers?


Does my browser require any plug-ins?

Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/

We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp


Can I watch this event on my tablet or phone?

Browser-based smart phones that can play HTML 5 video files will be able to play all videos and take advantage of the functionality of the platform. These include iOS devices (iPhone, iPad, iPod Touch), Android phones, and Windows-based phones.


I was able to log in, but what do I do if I need technical help or can’t see the video?

If you have issues involving the performance of the platform, first make sure that you’re using a compatible browser (FAQ #2) and that you are logged into the CC platform.


What's the best way to make sure I can hear the conference?

If you are watching with a group of people, we recommend you connect a computer to a projector and connect a set of external speakers.  Make sure the speakers will be loud enough to fill your room.

If you are watching the sessions on your own, grab a pair of your favorite headphones. You might not need headphones if your laptop or desktop has speakers that are loud enough.  


Is my Internet Connection Speed fast enough?

For a reliable viewing experience at medium quality we recommend a downstream connection speed of at least 700Kbps.

You can test your connection speed here.  We recommend testing several times as bandwidth can fluctuate.


I am unable to comment on the video or ask questions virtually. What did I do?

You need to make sure that you’re signed into our Curriculum Council Platform, http://cc.esc13.net/ in the same browser and at the same time that you’re watching the Curriculum Council broadcast.